Search FAQs

What happens when my trial expires?

Your API key will deactivate and API calls will return an error. You can upgrade to a paid plan anytime to reactivate. Email reminders are sent before expiration.

What is your refund policy?

As a provider of digital products and services, all payments are final and non-refundable. Once a subscription plan is purchased and payment is successfully processed, we do not accept refund requests

How do I get in touch with your support team?

You can get in touch with us by clicking the “Contact Sales” button and leaving a message. Alternatively, feel free to reach out via WhatsApp or Telegram (@KIMIIsportsAPI) — whichever is more conveni

Do I need to provide payment information for the trial?

No credit card or payment information is required. Sign up with email only. Payment details are only needed when upgrading to a paid plan. There is no automatic billing after the trial.

Can I extend my free trial?

Trial extensions are granted on a case-by-case basis. Contact sales or submit a ticket with your project details and requirements.

How do I receive an API key?

Sign up and start free trial or subscribe plans, then your personal api key will be activated in the user center.

How quickly are live match events updated?

Paid plans provide near real-time live match updates, typically within a few seconds and generally under 10 seconds depending on match conditions and data type. Free trial accounts receive 2-minute de

What are the limitations on the free trial?

The 15-day trial includes a daily request quota of 200 calls per sport, and a 2-minute delay on live data. Once the daily limit is exceeded, further calls are temporarily blocked until the next reset.

How do I use your API? What's the request path?

Before using our api, please follow the steps below: 1. Create an account. 2. Start free trial or subscribe any plans to get access to the corresponding api endpoints. 3. Log in to get your personal

How do I use your API? What's the request path?

Before using the API, please complete the following steps: 1. Create an account. 2. Log in to obtain your personal API key. 3. Start a free trial or subscribe to a plan to access the corresponding AP